dk66 Privacy Policy

Last Updated: June 2026

1. Introduction

dk66 ("dk66", "we", "us", "our") is committed to protecting the privacy and personal data of all players who register and interact with the services available at dk66.one ("the Platform"). This Privacy Policy ("Policy") sets out in clear terms what personal information we collect, why we collect it, how it is used and protected, who it may be shared with, and what rights you have in relation to your data.

This Policy applies to all players who create an account on dk66.one, including players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and other cities across Pakistan. By registering an account or using any dk66 service, you acknowledge that you have read, understood, and accepted the practices described in this Policy. This Policy should be read in conjunction with the dk66 Terms & Conditions.

2. Data Controller

For the purposes of applicable data protection principles, dk66 acts as the data controller in respect of the personal information it processes about its players. Inquiries regarding data processing practices, access requests, and deletion requests should be directed to the dk66 data support team via the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

dk66 collects personal information in the following categories:

3.1 Registration Data. When you create a dk66 account, we collect: full name, mobile phone number (used as primary account identifier and for OTP verification), email address (where provided), date of birth (for age verification), and a user-selected password (stored in encrypted form only – dk66 personnel cannot access your plain-text password).

3.2 Identity Verification Data (KYC). Where required for withdrawal processing or regulatory compliance, dk66 may request: copies of government-issued identity documents (CNIC or passport), proof of address, and proof of payment method ownership. This information is processed solely for verification purposes and is not used for marketing.

3.3 Financial & Transaction Data. We record all deposits, withdrawals, and transaction references associated with your dk66 account. Payment method identifiers – such as JazzCash wallet numbers, Easypaisa account references, HBL/UBL account details, or Skrill transaction IDs – are stored to facilitate cashier operations and fraud prevention. Full payment card or bank account numbers are never stored on dk66 servers.

3.4 Gaming Activity Data. dk66 records all Wagers, game sessions, sports betting selections, bonus activations, and responsible gaming tool usage associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and statutory record-keeping.

3.5 Technical & Device Data. When you access dk66, our systems automatically collect: IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URL. This information is used for security monitoring, fraud detection, and platform performance optimisation.

3.6 Communications Data. When you contact dk66 support via live chat, email, or the ticket system, we retain records of those communications for quality assurance, dispute resolution, and training purposes.

4. How dk66 Uses Your Personal Data

dk66 processes your personal data for the following purposes:

• Account creation and management – to register, maintain, and administer your dk66 account;
• Transaction processing – to process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20, Skrill, and other accepted payment methods;
• Identity verification – to verify your age and identity in compliance with our responsible gaming and anti-money laundering obligations;
• Customer support – to respond to your inquiries, resolve disputes, and process complaints;
• Security and fraud prevention – to detect, investigate, and prevent fraudulent activity, money laundering, and violations of our Terms & Conditions;
• Responsible gaming – to monitor gaming behaviour and apply responsible gaming tools including deposit limits, loss limits, self-exclusion, and session reminders;
• Platform improvement – to analyse usage patterns and improve the functionality, performance, and user experience of dk66;
• Legal compliance – to comply with applicable legal, regulatory, and reporting obligations.

dk66 does not use your personal data for automated decision-making that produces legal effects without human review.

5. Legal Basis for Processing

dk66 processes your personal data on the following legal bases:

• Contractual necessity – processing required to perform the contract between you and dk66 (account registration, transaction processing, game provision);
• Legal obligation – processing required to comply with applicable anti-money laundering, age verification, and responsible gaming obligations;
• Legitimate interests – processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent – processing for optional marketing communications, where you have provided explicit consent. You may withdraw consent at any time by contacting support.

6. Data Sharing & Third Parties

6.1 dk66 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

6.2 dk66 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors – JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and cryptocurrency processing services, solely for the purpose of processing your transactions;
• Identity verification providers – third-party KYC and AML screening services engaged to verify player identities and screen against sanctions lists;
• Game providers – licensed game studios whose titles are hosted on dk66, where player session data is required for game functionality and RNG certification compliance;
• Fraud prevention services – specialist providers engaged to detect and prevent fraudulent activity across the Platform;
• Legal and regulatory authorities – where dk66 is required by law, court order, or regulatory direction to disclose player information.

6.3 All third parties with whom dk66 shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for the purposes specified in their agreements with dk66.

7. Cookies & Tracking Technologies

7.1 dk66 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are in use:

• Essential cookies – required for the Platform to function, including session management and login state maintenance. These cannot be disabled without impacting functionality.
• Analytics cookies – used to collect aggregated, anonymised data on how players navigate and use the Platform. This helps dk66 identify performance bottlenecks and improve the user experience.
• Preference cookies – used to remember your display preferences, language settings, and last-used game filters between sessions.
• Security cookies – used to detect and prevent fraudulent access attempts, including device fingerprinting for account security purposes.

7.2 You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the Platform. dk66 does not use advertising or cross-site tracking cookies.

8. Data Security

dk66 implements the following technical and organisational security measures to protect your personal data:

• SSL/TLS encryption for all data transmitted between your device and dk66 servers;
• AES-256 encryption for sensitive data stored at rest;
• Access control policies restricting internal access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the Platform infrastructure;
• Two-factor authentication options for player accounts;
• Intrusion detection and real-time security monitoring systems.

While dk66 takes commercially reasonable steps to protect your data, no internet-based service can guarantee absolute security. In the event of a data breach that poses a risk to your rights, dk66 will notify affected players within a reasonable timeframe.

9. Data Retention

dk66 retains personal data for the following periods:

• Active account data – retained for the duration of your account's active status and for a minimum of 5 years following account closure, in compliance with applicable anti-money laundering record-keeping obligations;
• Transaction records – retained for a minimum of 5 years from the date of the transaction;
• KYC documents – retained for the period required by applicable regulatory obligations, typically 5 years from the date of verification;
• Support communications – retained for 2 years from the date of the most recent interaction;
• Technical log data – retained for 12 months on a rolling basis.

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised, provided no legal hold or active dispute requires its preservation.

10. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data dk66 holds about you:

To exercise any of these rights, contact dk66 support via live chat at dk66.one or by email at [email protected]. We may require verification of your identity before processing a data request.

11. Children & Minors

dk66's services are strictly intended for adults aged 18 and above. dk66 does not knowingly collect or process personal data from persons under the age of 18. If you believe that a minor has registered an account on dk66, please notify support immediately. Upon confirmation, the account will be closed and any associated data deleted in accordance with our retention policies.

12. Third-Party Links

The dk66 Platform may contain references or links to third-party payment processors and service providers. This Policy applies solely to data processed by dk66 directly. dk66 is not responsible for the privacy practices of third-party services. Players are encouraged to review the privacy policies of any third-party services they interact with in connection with their use of dk66.

13. Changes to This Privacy Policy

dk66 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated via a notice on the Platform or by email to your registered address. The date of the most recent revision is displayed at the top of this Policy. Your continued use of the Platform following notification of a change constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by dk66, please contact our support team:

• Live Chat: Available 24/7 at dk66.one
• Email: [email protected]

Please note that the email address above is for support and data inquiries only. It must not be used for unsolicited commercial or marketing communications.